Frequently Asked Questions

Our headquarters is at Lat Phrao 95, Wang Thonglang, Bangkok. Contact the team before visiting so we can confirm the right document specialist is available.

Not always. Many document checks can begin remotely, but applicants must attend biometrics, interviews or signing appointments when the receiving authority requires personal attendance.

The website and enquiry channels support Thai, English, Chinese and Japanese. Confirm language availability when booking a detailed consultation.

Monday–Saturday, 09:00–18:00 ICT. Closed Sunday and Thai public holidays.

60+ countries worldwide — all 29 Schengen states, USA, UK, Canada, Australia, New Zealand, Japan, Korea, China, India, UAE, Saudi Arabia, Israel, Singapore, Malaysia, Vietnam, Indonesia, and more. See our /en/visa hub for the full list.

Coverage includes tourist, business, student, work, family, retirement, digital-nomad and transit routes. Availability depends on the destination, applicant location and current filing channel.

We do not publish an approval-rate figure: every decision rests with the embassy or immigration authority. What we control is document accuracy, a three-stage pre-submission review, and free correction if a file is returned due to our error.

NYC does not offer refunds — the embassy makes the final decision. After a refusal we review the refusal reasons with you and advise whether and how to reapply.

Some document-preparation steps may be expedited after review. Embassy appointments and government processing times remain outside our control.

Requirements differ by authority and purpose. We first check whether the recipient requests a certified translation, notarial step, legalization or a translator with a particular credential.

Timing depends on the document, issuing authority, appointment availability and destination requirements. We confirm the current route before quoting a timeframe.

We check whether an Apostille or another legalization route applies to the issuing and receiving countries. The required chain must be confirmed for each document before work starts.

Birth/marriage/death certificates, ID cards, household registrations, school transcripts, criminal records, medical certificates, court documents, business contracts, financial statements, patents, technical manuals.

Service fee + embassy/government fee. Our service fee is quoted per case after staff review your documents; government and embassy fees are shown separately.

Payment methods and invoicing details are shown on the written quotation. Ask the team if your organization needs tax documentation before payment.

The payment schedule depends on the service scope and external fees. It is stated in the written quotation before work begins.

All categories: DTV (Destination Thailand Visa), LTR (Long-Term Resident), Non-Immigrant B (Work), Non-Immigrant ED (Study), Non-Immigrant O (Family/Retirement), Smart Visa, Elite Visa, Marriage Visa, Education Visa, Permanent Residence.

Destination Thailand Visa — 5-year multiple-entry, 180 days per stay, for digital nomads, Muay Thai students, Thai-language students. Income requirement THB 500,000. We file end-to-end including bank statements and remote work proof.

Yes. Non-B visa + Work Permit + 90-day reporting + annual renewal. Common for Tech, Finance, English Teaching, Engineering. service fee quoted per case