Frequently Asked Questions

Three branches in Bangkok: Asoke (HQ, near BTS Asoke / MRT Sukhumvit), Silom (Sathorn CBD), and Ratchada (Huai Khwang). We also serve nationwide via courier and remote process.

No. 90% of our clients complete the entire process remotely. We offer free pickup-delivery within 5 km of any branch and nationwide via Kerry/Flash Express. You only need to attend the embassy/biometrics appointment if required.

Thai, English, Mandarin Chinese, Japanese, Korean, German, French, Spanish, Arabic, Russian, Vietnamese. Each language has a dedicated coordinator.

Monday–Saturday จันทร์ – ศุกร์ 9:00 – 18:00. Closed Sunday and Thai public holidays. WhatsApp/LINE support available 24/7 for urgent matters.

60+ countries worldwide — all 29 Schengen states, USA, UK, Canada, Australia, New Zealand, Japan, Korea, China, India, UAE, Saudi Arabia, Israel, Singapore, Malaysia, Vietnam, Indonesia, and more. See our /en/visa hub for the full list.

Every category: Tourist, Business, Student (F-1, MVV, Tier 4), Work (H-1B, EP, RWR, Critical Skills), Family/Spouse, Investor (EB-5, Golden Visa), Digital Nomad (D8, DE Rantau), Retirement (SRRV, ER), Diplomatic, and Transit.

We do not publish an approval-rate figure: every decision rests with the embassy or immigration authority. What we control is document accuracy, a three-stage pre-submission review, and free correction if a file is returned due to our error.

If denial is caused by our processing error, we offer a 100% money-back guarantee on service fees. If denial is due to applicant factors (insufficient ties, weak documentation), we provide a free strategy session for re-application and discount on the second filing.

Yes — 24 to 48-hour rush processing is available for +THB 2,500 (subject to embassy capacity). US, UK, Schengen and most APAC embassies support expedited service.

Yes. We hold MFA-certified translator status from the Royal Thai Ministry of Foreign Affairs. Our translations are accepted by all Thai government agencies, foreign embassies in Bangkok, and overseas authorities (with Apostille if required).

Standard 3 business days. Rush 1-day service available for +THB 800. Document collection from MFA Chaengwattana is included in our service.

Thailand joined the Apostille Convention in 2023. We provide full Apostille service via the MFA for documents going to convention member countries. Turnaround: 5–7 business days, THB 1,500/doc.

Birth/marriage/death certificates, ID cards, household registrations, school transcripts, criminal records, medical certificates, court documents, business contracts, financial statements, patents, technical manuals.

Service fee + embassy/government fee. Service fees start at THB 1,500 (single document) and THB 4,500 (Schengen package). Embassy fees are passed through at cost with official receipts.

Bank transfer (KBank, SCB, Bangkok Bank), credit card (Visa/Master/Amex), PromptPay, Wise, and cash at any branch. Corporate clients receive 7% VAT invoice.

50% deposit on engagement, balance on document submission to embassy. For long-term programs (Golden Visa, LTR), we use milestone-based billing.

All categories: DTV (Destination Thailand Visa), LTR (Long-Term Resident), Non-Immigrant B (Work), Non-Immigrant ED (Study), Non-Immigrant O (Family/Retirement), Smart Visa, Elite Visa, Marriage Visa, Education Visa, Permanent Residence.

Destination Thailand Visa — 5-year multiple-entry, 180 days per stay, for digital nomads, Muay Thai students, Thai-language students. Income requirement THB 500,000. We file end-to-end including bank statements and remote work proof.

Yes. Non-B visa + Work Permit + 90-day reporting + annual renewal. Common for Tech, Finance, English Teaching, Engineering. Service fee from THB 18,000.